Below FAQ are some common concerns of our clients before purchasing.
If you have other questions, please just send it to firstname.lastname@example.org.
- Pre Sale Questions
If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.
If we aren’t available, drop us an email and we will get back to you within 20-36 hours!
Pre Sale Questions
Absolutely Yes! Please call us (323) 835-6200. We are available Monday through Saturday from 9:00 am to 6:00 pm, PST
DMG medical supply asks everyone to create an account in order to easily re-order supplies, access past order history and track shipments. We NEVER store credit card information, only the address and the items purchased are on file.
Yes, we accept all major credit cards including American Express, Discover Card, Master Card, and Visa.
Our store is conveniently located at (6312 Pacific Blvd, Huntington Park, CA 90255) Visit us during normal business hours so that our experts can assist you as needed.
Before returning any item, please contact us at (323) 835-6200 to obtain the required Return Authorization (RA) Number.
Due to DMG medical supply strategic warehousing, the majority of orders are received in just one to two business days. However, all shipments are subject to stock availability and the time the order is placed makes a difference. Orders placed before 12:00 P.M. PST usually ship the same business day. Orders placed after 12:00 P.M. PST will usually ship the next business day.